CRA SERVICES STANDARDS 2019-2020
On April 5, 2019, CRA released their Service Standards for the 2019-2020 year. The service standards state the performance that taxpayers can reasonably expect to receive from CRA under normal circumstances.
CRA aims to issue a Notice of Assessment or Reassessment within the following time limits, 95% of the time:
Some additional standards are as follows:
A number of other service standards relating to benefit applications, video and film tax credits, scientific research & experimental development claims, GST/HST rulings, advance income tax rulings, and technical interpretations were also provided.
Editors’ comment
The above represents CRA’s targeted performance. Many practitioners report that T1 adjustments are taking longer than these targets.
For further information see Video Tax News Monthly Tax Update Newsletter, Issue No. 455.